Getting to the Point

The top of a pyramid is what makes it identifiable as a pyramid. This apex is known as the capstone. On ancient pyramids, capstones were given special care and sometimes made of gold. Kings had their names etched in them. Pyramids are architectural marvels. While many mysteries and legends abound, experts agree that the building of the pyramids took hundreds of workers hundreds of years to complete.

While pyramids served many purposes (some were quite elaborate on the inside with bakeries, tombs and hallways aplenty) the outward symbol of success was to get to the point, the capstone. Once the builders completed the point of the pyramid, it was complete. Any shortcuts would certainly be noticed and mar the elegance of these ancient structures. If the work crews had rushed to get to the point, it is unlikely that these landmarks would still be standing. 

After more than 25 years in corrections leading teams through change, I can tell you – I’m sick and tired of struggling with it! And I know I’m not alone. I consult with agencies every day that are struggling through organizational change.

It doesn’t have to be this way.

There are two strategies that when used properly help us get out ahead of change and influence it in a way that makes leading through change much easier - even as much as 10 times easier!

“How?!” You say.

“Lay it on me!”

As part of a mission to improve success rates and decrease technical violations and escapes, Time to Change Community Corrections (TTC) has turned its treatment team meetings into training and growth development meetings under the guidance of Evan Crist, Psy.D., founder of CorrectTech. Dr. Crist is leading a shift in culture and organizational change by educating his staff members using TTC’s own data to help equip them on this mission.

Want to know how this recent initiative started? Check out Adventures in Implementation.

I attend these meetings and am happy to be included in this exciting culture change! My goal, as CorrectTech’s customer development specialist, is to reinforce TTC’s goals for using agency data to drive decision-making in my individual community corrections staff coachings and group trainings.

I am thrilled to see the data management system in CorrectTech’s case management software being put to use in this exciting journey!

A case manager supervisor was recently assigned two projects that incorporate collecting data out of CorrectTech.

Assignment 1: What are the success rates for clients with a specific drug of choice?

If your fairy godmother appeared today, what’s the one part of your workday you would ask her to wave her wand at?

Maybe it’s a task at work that you want to avoid at all costs.

Maybe it’s something that you know you need to do but can’t seem to find the time.

For me, it was facing the disheartening and down right frightening task of filing those darn manila folders.

Living in Harry Potter’s Cupboard

Before CorrectTech came on the scene, I was a Case Manager Supervisor and Program Coordinator at Time to Change Community Corrections (TTC) with an office that served partially as a file room.

The stacks of manila folders (with “to be filed” discharged client files, staff meeting notes, fire drill reports, etc., etc.) would stare me down daily, giving me a constant reminder of the terror that came with tracking and storing them. I think the nightmares and cold sweats have finally stopped.

Discharge Wasn’t the End… It Was the Beginning of the Filing Crusade

In community corrections, we are required to store client information following discharge. At TTC, we had to store our paper client files for SEVEN years. For us that meant seven years of historic files occupying real estate in our already overcrowded filing room plus the accumulation of new files.