Incentives and Rewards

What does this mean for you?

We provide a streamlined system for an incentive and rewards program for positive behavior monitoring and recognition that is fully integrated into the CorrectTech system.

Develop your own incentives and rewards program (compatible with your progressive sanctions program) with 100% configurability that allows agencies in any county or state to adopt all, some or none of the standards created by Colorado DCJ.
Take advantage of our robust mechanism for applying the 4:1 ratio at your agency without a single piece of paper or spreadsheet.
Recognize positive behavior.
Establish standardized client behaviors that earn incentives (such as XX days of no incidents, gaining employment, completing treatment, etc.) and let the CorrectTech system monitor them.
Identify case plan goals and steps to be automatically rewarded upon completion through our automated Case Planning module.
Save staff time in tracking rewards items, redemptions, client point balances, and full transaction histories using our integrated Rewards Store.
Give clients the freedom to manage their point balances and choose how they redeem their rewards.
Better understand what motivates your clients by linking data from their assessments through case plan completions and positive behavior recognition.
See where your clients are earning incentive points in relation to their associated case plan needs, completed goals and steps and more using our Enterprise Data Manager.
Reinforce your agency standards and policies with behavior recognition.
Make changes easily without programming changes as you learn and grow!

Fully configurable settings allow changes and updates over time without software coding changes. All changes are welcome from local and statewide experiences, research and/or referral agency mandates.
Client population flexibility recognizes any client condition or characteristic (i.e. assessed risk level, program level, residential or non-residential) for unique and individualized application of incentives and rewards.
Builds on other CorrectTech modules (instead of replacing) to help our existing customers’ staff and clients adopt new features:
- Client Self-Service function expanded – Client Self-Service allows direct messaging between community corrections staff and clients for positive reinforcement messages and more. Client Self-Service also makes clients more self-sufficient in managing their incentives and rewards by seeing point balances and available rewards and requesting rewards by converting points into tangibles.
- Case Planning Module expanded – Goals and action steps can be marked “eligible” for reward points (per defined grid). Points are automatically reflected in the client ledger upon eligible case plan goals / steps completion.
New incentives and rewards system gives agencies full control of their behavior management program with full configuration abilities including operational essentials for streamlined management.
- Establish one or more incentive levels (for example, bronze, silver and gold), point values for each behavior by category, and whether any behavior can only be rewarded once.
Behavior recognition comes in five types (regardless of where they are on the incentive grid):
- Automated measurement: Automated jobs run to check for successes based on agency defined desirable behaviors (such as 120 days of accountable whereabouts).
- Case plan completion: When goals/steps that are eligible for rewards are completed, points will automatically be credited to clients’ rewards system ledgers. Links to the criminogenic needs are recorded.

Document existence: Points are rewarded to clients based on the completion of a document identified by the following agency defined parameters: document name, starting date (i.e. intake) and completion date (i.e. within 7 days of intake).
Prosocials (individualized behaviors): Agencies define a list of categorized choices that are manually rewarded with comments added by staff. Clients see points applied to their rewards ledger and a prosocial message in Client Self-Service.
Standardized behavior: Agencies define standard client behaviors for automated responses when documented in other modules of CorrectTech with options for manual entry by staff based on a fully configurable list of choices and point values.

Points tracking and redemption
- Clients and staff can see client points ledger, running balance, items redeemed and a list of possible reward items on Client Self-Service, the client placement and the Rewards Store.
- Specialized roles designate who can operate the Rewards Store, who can approve non-commissary items and who can handout non-commissary items.
- Clients can request items on their own using Client Self-Service.
- Case managers (on individual client placements) or the Rewards Store manager (across all clients) can redeem and fulfill rewards items.
- Transactions of points or rewards can be voided (with reason).
Rewards items management
- Define a list of items that are available at the store. This list can be easily adjusted by adding and deactivating items as inventory and other factors change.
- Agencies can designate items as a one-time only reward (per client).
- The complete list of possible rewards is visible to client on Client Self-Service and to staff on the rewards tab in the client placement or in the Rewards Store.

Incentives and Rewards

What does this mean for you?

Here's how CorrectTech makes it happen:

About CorrectTech

The Community Corrections Blog

Contact